Troubleshooting
Twitter video download not working — the fix
Every reason a tweet won't download, in order of likelihood. Plus what to do about each.
You paste a tweet URL into a Twitter video downloader, hit go, and… nothing. Or an error. Or it hangs forever. This happens, and almost always it's one of six fixable causes. Here's how to diagnose what went wrong and what to do.
Cause 1: The tweet was deleted
The most common reason. You copied the link a while ago, the user thought better of the post, and deleted it. Twitter's syndication API returns a 404. We show "Tweet not found."
Fix: Check the original URL in your browser. If it 404s on x.com too, the tweet is gone. There's no fetching deleted content — even archived caches like Wayback Machine rarely capture videos.
Cause 2: The account is private
If the uploader's account is locked (the lock icon next to their handle), their tweets aren't publicly accessible. Twitter's syndication endpoint won't serve them, and neither will any other tool. Same 404 response.
Fix: Ask the account owner for the file directly. There's no technical workaround that respects privacy boundaries — and any tool claiming otherwise is either scraping illegally or lying.
Cause 3: Rate limiting
If you've pulled a lot of tweets in a short window — or you're sharing an IP with others doing the same — Twitter's CDN might throttle. You'll see "too many requests" or just a long wait that ends in failure.
Fix: Wait 60 to 120 seconds and try again. Switch networks if possible (mobile hotspot vs WiFi). Don't keep hammering — that just extends the cooldown.
Cause 4: The tweet has no media
Sometimes people copy the link to a text-only tweet by mistake, or a tweet that's just quoting another tweet with media (the quoted tweet's media isn't included). Our extractor says "no downloadable media."
Fix: Open the tweet in Twitter and confirm there's actually a video, image, or GIF directly attached. If you want the media from a quoted tweet, click into it and copy that tweet's URL instead.
Cause 5: Twitter changed something
Roughly once a quarter, Twitter tweaks how its CDN serves video. Our extractor needs a patch when this happens. Symptoms: extraction returns garbled data or an empty variant list.
Fix: Check our status. We usually patch within a day. In the meantime, the image downloader often keeps working even when video does not, and audio extraction via the MP3 converter uses a slightly different path.
Cause 6: You're using the wrong URL format
The URL needs to look like https://x.com/username/status/1234567890 or https://twitter.com/username/status/1234567890. If you copied a profile link, a search results link, or a Twitter Spaces link, extraction won't work.
Fix: Open the specific tweet (tap the tweet to expand its standalone view) and copy that URL.
Still stuck?
Try a different tweet first — confirm the issue isn't tweet-specific. If everything's failing, network might be the problem; try a different connection. If you've ruled all of that out, email us via the contact page with the tweet URL.